REFUND POLICY

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DATE OF LAST UPDATE: APRIL 12, 2020

Returns

If you are unsatisfied with your product for any reason you will have 7 days from the date of delivery to return the product and request a refund. You may return any Product (as defined below) purchased on DrinkTamo.com in accordance with the terms below:

A return authorization must be requested within 7 days of your date of delivery. You must contact us at info@drinktamo.com to request and receive an RMA.

The return authorization number must be included along with your returned product. 
Once an RMA is received please return the item and email us back with the RMA and the tracking# so we can track your return.

You must return the Product to the address provided to receive a refund at your cost within 7 days of receipt of RMA.

Additional terms and conditions:

Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable.

You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to DrinkTamo.com.

 

REFUND POLICY

—-

DATE OF LAST UPDATE: APRIL 12, 2020

Returns

If you are unsatisfied with your product for any reason you will have 7 days from the date of delivery to return the product and request a refund. You may return any Product (as defined below) purchased on DrinkTamo.com in accordance with the terms below:

A return authorization must be requested within 7 days of your date of delivery. You must contact us at info@drinktamo.com to request and receive an RMA.

The return authorization number must be included along with your returned product. 
Once an RMA is received please return the item and email us back with the RMA and the tracking# so we can track your return.

You must return the Product to the address provided to receive a refund at your cost within 7 days of receipt of RMA.

Additional terms and conditions:

Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable.

You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to DrinkTamo.com.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.

Once approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5-7 days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [Enter Your Store’s Email].

Sale items (if applicable)

Exchanges (if applicable)

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.

Still have questions about your return? Contact customer service at [Enter Your Store’s Email].